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cannot login on android phone

I used birdlog on my last android phone. Today I installed it onto a new identical phone. When I try to open it, I get a page which says settings. If I fill it out and click save, it says validating, then ok. But then, nothing happens. The email box remains outlined in gold. But the program does not open.

June Newman

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Hi June,

The message is supposed to say 'Your login credentials were not accepted by eBird. Please try logging in again.' Likely there is a misspelling in the username or password, or perhaps a space was added at the end of your email address.

If trying those things does not fix it, please get in touch at support@getbirdseye.com and we'll figure this out with you.

Happy birding!

Jake Zadik
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