BirdsEye Nature Apps Help Desk

Download Content for Offline Use

Yes, you can download the BirdsEye content to your mobile device so it is available event when you are out of cell range or without internet. Once you've downloaded, all of the content is included in the BirdsEye app itself.

There are a couple ways you can download content for offline use:

1) Under your BirdsEye Settings there is a "Download for Offline" menu. Once selected you'll see several choices that allow you to download all content or just audio, just images, or just the thumbnails. This option lets you download content from all the BirdsEye memberships that you subscribe to.

2) If you want information from just a single membership package, just select an individual region or sound package from the "Memberships and Audio Guides" section of BirdsEye. Select the button that shows the file size, on the bottom right of the page, to see options:



The newest release of BirdsEye 2.5 provides for a better offline experience by making photos and text available in the field, even when you don't have an internet connection.  The old version cleared the data after a period of time, and unfortunately this may have coincided with the time you needed it the most - when traveling to a remote location without connectivity.  Now, you don’t have to worry about that, your offline data will stick around.

The download process is also smoother. You can download photos and species descriptions more reliably. Due to the large number of photographs and extensive text it may take awhile (one-half hour plus) to make the download, but you'll have the data on your phone until you decide to clear it. (Of course if you update your phone, or the app, the offline data will also be cleared.)

 It is still best to keep you phone on and BirdsEye in the foreground, but now if the phone goes to sleep, or you need to use another app, during the download, it should pick right up again when you go back to BirdsEye, or wake your phone.  Because there is a huge number of files, it's possible to have download errors, but don't worry. Wait until the download is finished, and then restart it…it will go through the process much faster and should pickup any files that failed to download initially.

We also have a brief video that you may want to watch for more information on downloading. Please note: the video is a couple of updates old, so the menus are slightly different than what you will now see in the latest version of BirdsEye. Using BirdsEye Offline.

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Comments

  • Avatar
    Peter Griffith

    I've tried over and over again as new versions come out, and to date, have never been able to get this function to complete.

  • Avatar
    Mark Gilbert

    Same problem the downloads are too large not to break when the phone goes to sleep and the world list takes many hours to download

  • Avatar
    John Bishop

    I have a world membership but I don't want to download the entire world's photos/sounds because it is so large. Can I download the content from just one region?

  • Avatar
    h jordan

    I've been able to download the offline content....multiple times in the last couple of years - but unfortunately it only last for a short period of time before i begin receiving the 'connection error' or 'content unavailable' messages when not in cell range. I suspect that the offline content is essentially 'broken' with every app update.

    Strangely enough, you see more birds in places that do not have cell coverage. I love birdseye & have used it since the beginning, but this is the biggest weakness of the entire app.

    Edited by h jordan
  • Avatar
    George Mayfield

    Thank you for the feedback! We are currently working on a new release of BirdsEye with a more robust offline capability. It should be available for release within a few months.

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